- Delivery Area
Mercerfield LLC primarily provides domestic shipping services within the United States. We currently do not support international shipping, but this may expand to other regions in the future. Please check our website for the latest information. - Shipping Companies
We partner with several trusted shipping companies, including:
UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
Based on your chosen shipping method and address, we will select the most suitable shipping company to process your order. - Shipping Options
We offer several shipping options for you to choose from:
Standard Shipping: Typically delivers within 3-7 business days.
Express Shipping: Typically delivers within 1-3 business days.
Next-Day Delivery: Limited to specific areas and orders placed within a business day, ensuring next-day delivery (additional fees may apply). - Shipping Costs
Shipping costs will be displayed at checkout. The exact cost will vary depending on the following factors:
Selected shipping method
Total order amount
Destination address - Processing Time
All orders will be processed within 1-3 business days after payment confirmation (excluding holidays and weekends). Once your order is shipped, you will receive an email with shipping tracking information so you can keep track of your package’s status. - Order Tracking
After shipment, you will receive an email with a tracking number. You can use this number to track your package on the relevant shipping company’s official website. - Address Change
Please confirm your delivery address as soon as possible after placing your order to ensure it is correct. If you need to change your address, please contact our customer support team promptly. We will do our best to assist you with address changes before your order is shipped. - Damaged or Lost Packages
If your package is damaged or lost during transit, please contact our customer support team immediately. We will assist you in resolving such issues, including reshipment or a refund.